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Tel. : 00212 (0) 528 84.71.02
Fax. : 00212 (0) 528 84.71.13
Mail. :

Terms of Sale


- Prices are in Moroccan Dirham All taxes

- The mandatory tax is calculated per day per person and may be subject to change without notice during the season.

Cancellations and changes

- To be taken into account cancellations must be confirmed in writing

- For cancellations up to 15 days before arrival, 80% of the total amount paid by the customer will be reimbursed in 30 days at most.

- For all cancellation between 15 and 05 days before arrival, 60% of the total amount paid by the customer will be reimbursed within 30 days.

- For all cancellation between 05 and 01 days before arrival, 20% of the total amount paid by the customer will be reimbursed within 30 days.

- For cancellations the day of arrival of the client and any "no show" no refund will be possible for the client and no appeal will be accepted.

- In case of early departure the customer can not claim to a refund even proportionately.

- Any changes made prior to booking guest's arrival will be handled on a case by case basis at the discretion of Sahara Group Hotels.

Availability of Room

- It will begin no earlier than 14 hours of arrival for the customer and will be released no later than 12 hours after the departure date of the customer unless an agreement has been scheduled between the hotel and its customer.

Using the room

- The client will inform the hotel management for all damage caused to the room or its contents.

- The customer will be liable for serious breach of the use of his room and the hotel management may require financial compensation to the customer end to hand it to its original state.

- The customer will refrain from staying in his room at more than the number authorized by the hotel

- The customer will not activity in his room contrary to the morals of the country.


- Sahara Hotels Group will in no way be held liable for the loss or theft of property left by client in his room

- A safe is placed in each room available to the client.

Conditions children

- Children sharing room with parents (Maximum 2)
• Children from 0 to 3 years included: free housing and meals
• Children aged 4 to 12 sharing room with parents:
° Free on housing only
° For booking room and breakfast, children 4 to 12 receive a package of 50dhs per day per child for breakfast.
° For reservations, half-board
° For reservations, half-board, children 4 to 12 receive a lump sum breakfast 50dhs per day per child and a package of child 120dhs meals per day per child.
- Child bedroom (04 children - 12 years)
• Child - 12 years in separate bedroom
25% discount on room B & B

- Room parent
• Children under 12 years
° Free on housing in a room with a parent.

° billing for a single room for adults.

° Package breakfast 50dhs child per day per child and child 120 dhs meals per day per child

Festivities end of the year

- Christmas 600dhs per person (Optional)

- New year's eve 1900dhs per person (Optional)

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